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Managing the Virtual Workplace
$449.00This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers. -
Continuous Improvement with Lean
$449.00In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify Plan Execute Review cycle, and wraps up with an in-depth case study to help you practice what you have learned. -
Giving Effective Feedback
$449.00In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback. -
Disability Awareness: Working with People with Disabilities
$449.00This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. -
Personal Brand: Maximizing Personal Impact
$449.00In this course, youll learn what a brand is and how you can leverage it to make a personal impact. Youll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). Youll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public. -
Women and Leadership: Owning Your Strengths and Skills
$449.00At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan. -
Customer Service Training: Managing Customer Service
$449.00In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Getting Stuff Done: Personal Development Boot Camp
$449.00To start this course, youll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, youll outline your vision statement, dreams, and goals. Next, youll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. Youll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, youll learn how to get organized at home. -
Employee Dispute Resolution: Mediation through Peer Review
$449.00In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
CONTACT US
Main CampusPierre Road Connector
Chaguanas
Tel: 1-868-625-5030
Email: info@costaatt.edu.tt
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